Return & Refund

Last updated: April 9, 2025

Our Promise to You

At InkspiredTees, we want every fan to feel excited and confident when shopping with us. Whether you’re ordering a baseball jersey inspired by anime, music, sports, movies, holidays, or pop culture, our goal is to provide a smooth, fair, and transparent shopping experience.

If something isn’t right with your order, our support team is here to help.

Return Eligibility

Returns are accepted within 30 days from the delivery date.

To be eligible for a return, items must be:

  • Unworn and unused
  • In the same condition as received
  • With original tags attached, if applicable
  • In the original packaging
  • Accompanied by proof of purchase

Items that show signs of wear, washing, damage, or alteration may not be eligible for a refund.

Return Process

To start a return, please contact our Customer Support team at:

[email protected]

Please include your order number, the item you would like to return, and the reason for your return request.

Once your return request is approved, we will provide return instructions.

Steps to Return Your Item

  1. Request Return Authorization
    Contact us at [email protected] to receive return approval and shipping instructions.
  2. Package Your Return
    Securely pack the item in its original packaging, if possible.
  3. Ship Your Return
    Send your approved return to the return address provided by our support team.
  4. Use Tracking
    For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
  5. Return Inspection
    Once your return is received, we will inspect the item and notify you of the approval or rejection of your refund within 1–2 business days.

Refund Information

Approved refunds are typically processed within 5–7 business days after the returned item has been inspected and approved.

Refunds will be issued to the original payment method used at checkout.

What Is Refunded

Eligible refunds may include:

  • The full purchase price of the returned item
  • Refunds for defective or incorrect items, where applicable

Please note:

  • Original shipping costs are non-refundable
  • Return shipping costs are the responsibility of the customer, except in cases where the item is defective, damaged, or incorrect
  • Processing times may vary depending on your bank or payment provider

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 3 days of delivery.

Email us at [email protected] and include:

  • Your order number
  • A brief description of the issue
  • Clear photos showing the damage or defect

Once reviewed, we will arrange a replacement, store credit, or refund, depending on the situation.

Wrong Item Received

If you receive the wrong item, please contact us within 3 days of delivery.

Please include:

  • Your order number
  • Photos of the item received
  • A photo of the packaging label, if available

We will work with you to send the correct item or process an appropriate refund.

Order Changes or Cancellations

Order changes or cancellations may only be requested within 12 hours of placing your order.

If you need to update or cancel your order, please contact us as soon as possible at:

[email protected]

Please include your order number and the requested change.

After 12 hours, your order may already be in processing and cannot be modified or canceled.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Items marked as “Final Sale” or “Clearance”
  • Items returned without proof of purchase
  • Items returned after the 30-day return window
  • Items that have been worn, washed, damaged, or altered
  • Personalized items, if applicable, unless they arrive damaged, defective, or incorrect

This policy does not limit any rights you may have under applicable consumer laws.

Missing or Delayed Refunds

If your refund has been approved but you have not received it yet, please:

  1. Check your bank account or credit card statement again
  2. Contact your bank or payment provider, as processing times may vary
  3. Contact us at [email protected] if you still have not received your refund after completing the steps above

Contact Information

Our Customer Support team is happy to assist with return, refund, sizing, shipping, or order questions.

Email: [email protected]
Response Time: Most inquiries are answered within 1–2 business days
Business Hours: Monday–Friday, 9 AM–5 PM EST